Warranty

6 month

Standard Warranty

parts only

1 year

15% price of part (Parts Only)

25% Price of part W/labor

2 year

30% price of part (parts only)

40% price of part w/labor

Returns

  1.    1. All unused parts can be returned within 6 Months.
  2.    2. Shipping from the original order will not be refunded.

warranty guidelines

  1. Most Parts we sell come with a 180  Day Money Back Guarantee unless otherwise stated.
  2. Used Tail Light Housings. 180 Day Warranty on Housing Against Leaking/Condensation. Bulbs not Covered Under Warranty Unless h.i.d.
  3. The 180 Day period starts when you take possession of the part. No labor warranty is provided
  4. In the event a part sold with a warranty fails to operate within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option.
  5. No refund on deposits or unwanted special order parts or special "cut" items.
  6. Original shipping charges and return shipping charges will not be refunded.
  7. Highway Auto Parts reserves the right at its option to replace the part, repair the part, or refund the original purchase price of the part.
  8. Warranties on any product sold shall be in effect from the start date on the original invoice through the duration of the standard or purchased warranty.
  9. The warranty is void if the heat tabs are melted or removed from part (only driveline has heat-tabs).

LABOR Warranty

1. Labor Fee's are Capped at $1000 Max Labor Paid

2. You must provide a labor invoice or we used the Mitchell Labor Rate

engine warranties

All parts purchased from Highway Auto Parts have been tested to the best of our ability; inventoried, dismantled and delivered with good faith and with the assumption that you will have no issues with it. However the following procedures and guidelines apply.

  • The warranty is void if the heat tabs are melted or removed from engines and cylinder heads.
  • All parts come with a 6 month part replacement only warranty unless an extended warranty is purchased. If the part happens to fail within 6 month of purchase, we reserve the right to provide a replacement part and will continue to do so until the original warranty has expired.
  • All engines are warranted against cracked cylinder blocks or heads, bad cam and crankshaft, excessive smoking, and to be in good running order unless otherwise stated. Gaskets are not covered.
  • This warranty does not cover attached items (oil pan, water pump, fuel injection, distributor, computers, sensors, relays etc). Exhaust Manifolds may or may not be on the engine (regardless they are expected to be changed out). Although these items may be left on the engine you purchase, they are there for convenience only and there is no assurance of proper fit.
  • We do not cover: seals, filters, sensors, and pans (trans or engine) and fluids installed upon installation into the vehicle. The engine or transmission installed must be filled to the proper capacity and the cooling systems(trans cooler, radiator, oil cooler) must be flushed or replaced upon installation otherwise warranty is void.
  • LICENSED mechanic must install part(s) for a warranty to be valid
  • Gaskets are not covered.
  • ENGINE TIMING MUST BE VERIFIED BEFORE INSTALLATION
  • All components including relays and sensors must be changed as needed.
  • All engines or transmissions that you have purchased must have oil and filter replaced upon installation and every 3,000 miles thereafter.
  • When a warranty claim is requested, the purchased part shall remain installed in the vehicle until an authorized Highway Auto Parts representative has been contacted to inspect the part and the installation.
  • Highway Auto Parts reserves the right at its option to replace the part, repair the part, or refund the original purchase price of the part.
  • Warranties on any product sold shall be in effect from the start date on the original invoice through the duration of the standard or purchased warranty.
  • Highway Auto Parts reserves the right at its option to replace the part, repair the part, or refund the original purchase price of the part.

Transmission Warranties

  • All parts purchased from Highway Auto Parts have been tested to the best of our ability; inventoried, dismantled and delivered with good faith and with the assumption that you will have no issues with it. However the following procedures and guidelines apply.
  • All parts come with a 180 day part replacement only warranty unless an extended warranty is purchased.
  • If the part happens to fail within 180 days of purchase, we reserve the right to provide a replacement part and will continue to do so until the original warranty has expired.
  • LICENSED mechanic must install part(s) for a warranty to be valid
  • Gaskets are not covered.
  • All components including relays and sensors must be changed as needed.
  • When a warranty claim is requested, the purchased part shall remain installed in the vehicle until an authorized Highway Auto Parts representative has been contacted to inspect the part and the installation.
  • Highway Auto Parts reserves the right at its option to replace the part, repair the part, or refund the original purchase price of the part.
  • Warranties on any product sold shall be in effect from the start date on the original invoice through the duration of the standard or purchased warranty.
  • All returned merchandise is subject to a service/restocking charge. Returned merchandise must be in the same condition as sold.
  • There will be no return of Michigan State Tax on returned cores according to the Michigan State ruling on trade-ins and exchanges.
  • No refunds on any deposit AFTER 7 CALENDAR DAYS. No refunds on anything electrical for any reason! A store credit will be issued for returned electrical (ECU, ECM, PCM, BCM, ETC.) and must be returned within 48 hours of purchase with receipt.

Our Associations / Accreditations / Affiliations

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